Sasha Deepwell, Chief Executive Officer at Irwell Valley Housing Association, has today announced plans to grow the organisation, which currently provides homes and services to over 16,000 customers across Greater Manchester.
The new corporate plan - ‘Growing together to create the New’ - will see a massive emphasis on building affordable homes in the city region - and a large recruitment campaign will help the organisation to improve its customer offer – attracting the best people to provide the best services for customers.
Hundreds of new homes are in the pipeline to be built over the next five years under the wing of Claire Griffiths - their recently appointed Executive Director for Development & Growth.
Major investments in its IT systems, new technology, maintenance, repairs and other operational services will deliver an improved offer to its customers. It also means an investment in staff. Liz Atkinson, Head of HR at Irwell Valley, will be overseeing the current recruitment drive.
She says: ‘One of our key priorities in our new Corporate Plan is to create an improved offer for our customers and our colleagues are critical to making that a reality. Irwell Valley is such a brilliant place to work - we pay good salaries, provide a great range of benefits, invest in our colleagues and make it a really fun and rewarding place to work. We know this helps us to attract and retain the very best people.’
The ‘month of opportunity’ campaign – will see around 30 jobs advertised across the organisation. It focuses on Irwell Valley’s reputation in the social housing sector as an excellent employer for its customer service delivery and staff development with positions available across many of the company’s functions.
Liz adds: ‘Anyone who is in interested in helping us to deliver our ambitions to offer the highest customer service standards and grow our business should contact us now about these exciting opportunities.’
On announcing Irwell Valley’s new business strategy, CEO, Sasha Deepwell says: ‘We have a renewed vision. Providing affordable homes is absolutely imperative. Irwell Valley will be pivotal in meeting the housing needs as well as the ambitions of communities across Greater Manchester. Our corporate plan lays out our capacity to build more homes with good standards of design and efficiency and ensures that we have the right people in place to deliver an exceptional customer experience. We’re ready and looking forward to working with partners and stakeholders to shape the growth and success of the city region.’
John McHale, Irwell Valley’s Chair and a former president of the Chartered Institute of Housing, firmly endorses the company’s strategic direction.
‘We want to build new homes and grow as an organisation, while enabling customers and colleagues to realise their potential. The Board and I are looking forward to working with Sasha and the team to rise to the challenges that we’ve set ourselves.’