Fantastic news here at irwell valley homes – the team at Morris Court and Shore Green have been shortlisted for the Women in Housing Customer service / support award for their ground-breaking work that they do on a daily basis.
The team of women work to transform the lives of adults with mental health issues and those with dementia. They are split between two of our supported housing services, Morris Court and Shore Green.
Morris Court is a supported housing service for people with severe mental health problems. The all-female team have a successful history of helping residents to improve and maintain good mental and physical health, enabling them to move into suitable independent accommodation after a 12-month period.
Shore Green is irwell valley homes flagship specialist service providing support and care to older people with dementia and memory loss, to help them live independent lives for as long as possible.
The team is made up of Kerrie Rodger (project manager), Nan Cummins (project worker), Roukea Morse (project worker), Rebecca Robinson (project worker) and Hana Azzabi (project assistant).
At Morris Court the support they provide is based on the recovery model, helping people in a person-centred way through tailored support plans. The team strike a balance between delivering intensive support, whilst encouraging independence. This approach ensures residents are resilient and equipped to move on, maintain their tenancy and achieve positive outcomes in relation to work or education.
Shore Green has been highly commended by the Department of Health and the Mayor of Greater Manchester, Andy Burnham. The team offer one to one care and support, ensuring that the residents maintain networks of relationships with their family and friends. There is a regular schedule of activities that the team run such as animal therapy, pop up cinema sessions, weekly armchair exercises and relaxation sessions.
Not only do the team go above and beyond for customers, they also engage with others both inside and outside of the organisation, they are champions in educating others about Mental Health. As part of Mental Health Awareness Week, the team helped to create a week-long campaign for colleagues at irwell valley homes, promoting the 5 steps to mental wellbeing with different activities and events each day. It was a fantastic week for colleagues with the team helping colleagues to learn about dealing with stress and how to achieve and maintain good mental health.
Kerrie and Nan also ran Dementia Friends Sessions with colleagues as part of Dementia Awareness Week. They helped to change colleague’s perceptions of dementia, with the aim to change the way colleagues think, act and talk about the condition.
Being shortlisted for this award is a true testament to the fantastic work the ladies do, we couldn’t think of anyone more deserving to win. Good luck ladies! The awards ceremony will take place on the 1th October 2018 at the Lancashire County Cricket Club, Manchester.