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How they can help

How to contact them

Trafford Community Hub

The Trafford Community Hub has been established by local organisations to provide support for the most vulnerable people in the area.

It can support people who do not have any other way of sourcing food and medical supplies. They are also helping vulnerable residents to access hardship grants.

Please only contact the hub if you require help accessing food or medical supplies and have no other means of doing this. 

Call them on 0300 330 9073 Monday to Friday 8:30am to 5:30pm

Council Tax Support

You can submit an application for Council Tax council tax support / reduction online which is a benefit in place to help those on low income/benefits cover their council tax bill

Find out more and claim support here.

Or call them on 0161 912 2220.

Trafford Assist

Trafford Assist is Trafford's Local Welfare Assistance scheme designed to help residents:

  • Meet immediate short-term needs in an emergency or as a result of a disaster.
  • Return to or remain in the community and help them to live independently in their own home.

 They can help with items such as:

  • White goods and furniture
  • Food
  • Fuel
  • Travel Expenses

Apply online here.

Or call them on 0161 912 2000.

Citizens Advice SORT

Citizens Advice SORT provide free, confidential and impartial advice to residents of Stockport, Oldham, Rochdale and Trafford. You can go to them with all sorts of issues such as money, benefit, housing or employment issues. 

All of their face to face services are now closed to the public but they have allocated more staff to online and telephone advice.

They are available Monday to Friday 9:30am to 5:30pm.

Visit their website containing up to date help and information online 24/7.


Call them on 0300 330 9073

M33 care and share

Local restaurants and suppliers have come together to help the community and serve the vulnerable by offering delivery of goods.

The following businesses are taking part: 

  • Orchard Greenery (greengrocer)
  • Chez Nous (restaurant)
  • Sale Moor Post Office
  • John Hugall Ltd Pharmacy
  • Taylors (butchers)

Visit them online here.

Or call 07855 246 705.

Trafford Domestic Abuse

Trafford Domestic Abuse Service offer support to individuals and families living or working in the Trafford are who are suffering or who have suffered domestic abuse.

Trafford Domestic Abuse Service are offering support over the phone, message or video call.

Visit their website here.

Call them on 07534 066 029.

Our Sale West

Our Sale West are putting together essential food parcels for vulnerable people who are unable to get out for supplies. Each parcel can feed a single person for 1 week and is £19. It contains: 

  • 250g butter
  • 250g dried pasta - penne or fusilli
  • sliced white loaf or sliced brown loaf
  • 250g cheese
  • 2 pints of milk
  • 4 x rashes bacon
  • 2 x slices of ham
  • 2 x carrots
  • Half a swede
  • Half a cauliflower
  • 4 x apples
  • 4 x satsumas
  • 1 x tin of soup - tomato or chicken soup
  • 1 x tin of beans
  • 1 x tin of tomatoes
  • 200g cereal - cornflakes
  • 200g biscuits
  • 6 x potatoes
  • 1x carton long life juice
  • 2 x toilet rolls
  • 6 x eggs
  • 1 x small can of tuna
  • Coffee 200g
  • 50 x Teabags
  • Sugar 500g

Please call the Sale West hub on 07908832740 or email them at

Being There 

Being There is a small charity providing emotional support and practical assistance to people with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers. 

They are currently offering a telephone listening line to offer emotional support at this difficult time. Please leave a message with contact details if the line is busy and someone will get back to you as soon as possible.


Call them on 0161 747 2452 OR 07716 122613

Find out more information here.  

GM health hub – living life to the full

Living Life To The Full is one of the most used resources for improving feelings, beating stress and boosting ability to live well.

Developed by award-winning expert Dr Chris Williams, It has been proven to positively change people's lives in the UK, Europe and America.

GM Health Hub want as many people as possible from across Greater Manchester to also enjoy these benefits.

So they’ve made Living Life To The Full easily available, totally free of charge, for all residents.

 Access the course here.  


Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

 Text shout to 85258 or find out more here.

Alzheimer’s Society

The Alzheimer’s Society are offering support and advice for people affected by dementia.

If you or someone you care for are worried about coronavirus and need support and advice, call their Dementia Connect support line.

Call them on 0333 150 3456. 


TaxAid is a small independent charity that provides free, professional tax advice to those on low incomes. They are a safety net for those who cannot be assisted by HMRC because they need independent advice, or calculations, or they are in dispute with HMRC.

By low income they mean those on incomes of approximately £20,000 or less (before tax, individual income, with some flexibility to give one-off advice on tax debt where our income remit exceeded).


Call them on 0345 120 3779 Monday to Friday 10am to 4pm.


Or send them an email query here.

Small Talk

Small Talk want to support parents to chat, play and read with their child at home as much as possible.

They offer lots of top tips and activities to increase interaction with children from the ages of 0 to 5 years old

 Access their content here.

NESTAC - Ear For You Covid 19 support line for BAME communities

A third of Covid-19 patients are from Black and Asian Minority Ethnic population (BAME). ‘Ear for You’ Campaign aims to provide online counselling Covid-19 related advice and emotional support to the BAME communities across Greater Manchester, whilst working in partnership with local statutory and non-statutory agencies. Who can call, people from BAME communities who are recovering from Covid 19 who are self-isolating. Relatives and friends of clients suffering from Covid-19, Bereaved relatives and friends of a deceased Covid-19 person, BAME women and young girls who are victims or abuse and violence

For more information visit: or contact 0786 227 9289 / 0789 412 6157, you can also text the word ‘HELP’ and someone will get back to you. The service is open seven days a week from 10am-6pm.

The Bread and Butter Thing

The Bread and Butter Thing (TBBT) is a charity that makes life more affordable for people on a low income. Their mission is to create a fair solution for people in poverty and their long-term aim is to address the premiums that people in poverty pay for food, loans, energy and other everyday essentials simply because of their personal circumstances.

Telephone 0330 094 5373


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