Safeguarding against abuse

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We want to make sure we protect our customers from abuse. Abuse can happen at any time, in any household and can be done by anyone. If you are suffering from abuse, you are not alone - last year, nearly 2 million people in the UK experienced abuse. 1.3 million of them were women and 695,000 of them were men.

Abuse can take many forms, these are just a few: 

• Verbal: aggressive outbursts, accusing and blaming, name calling, threatening, undermining and criticising.
• Sexual: undesired sexual behaviour including comments and inappropriate touching.
• Psychological: threatening, humiliating, isolating someone, making them believe they have mental health issues and purposefully denying things.
• Physical abuse: punching, hitting, slapping, kicking, strangling and restraining.
• Financial abuse: restricting access to money, running up debts in your name, stopping someone from making money and forcing someone to live in poverty when there is money available.
• Cultural abuse: restricting observation of dress or dietary customs of faith, racial remarks and using religion or spirituality as a means to control someone.

We want our residents and their families to live a life where they’re free from all forms of abuse. We’re committed to safeguarding the wellbeing of everyone living in one of our homes. As a responsible landlord, we report all instances of abuse or suspected abuse and work in partnership with local authorities, child care agencies and adult social care teams.

who can help

There are lots of people who can help you, the first step is to talk to someone.

If it’s an emergency always call 999. Below is a list of national and local agencies you can talk to:

 

 

African and Caribbean Women’s Outreach Project

Phone: 0161 882 0632

 

Ann Craft Trust – Abuse of people with Learning Disabilities

Phone: 0115 951 5400

Website: ann-craft-trust@nottingham.ac.uk

 

Central Manchester Women’s Aid

Phone: 0161 273 4366

 

Elder Abuse

Phone: 080 8088 141

Website: www.elderabuse.org.uk

 

Galop – For members of the LGBTQ+ community

Phone: 0800 999 5428

Website: www.galop.org.uk

 

Jewish Women’s Aid

Phone: 0808 801 0500

Website: www.jwa.org.uk

 

Lesbian and Gay Foundation Helpline

Phone: 0845 330 3030

 

Male Victims of Domestic Abuse

Phone: 0808 801 0327

Email: info@mensadviceline.org.uk

Website: www.mensadviceline.org.uk

 

Men Experiencing Domestic Violence  

Phone: 0845 064 6800

 

National domestic violence helpline (run in partnership with Women’s Aid and Refuge)

Phone: 0808 2000 247

Email: helpline@womensaid.org.uk 

Website: www.womensaid.org.uk

 

NSPCC Helpline

Phone: 0808 800 5000

Website: www.nspcc.org.uk

 

Rape Crisis

Phone: 0808 802 9999

Website: www.rapecrisis.org.uk

 

Respect

Phone: 0802 802 4040

Website: respect.uk.net

 

Samaritans

Phone: 116 123

Email: jo@samaritans.org

Website: www.samaritans.org/

 

St Mary’s Sexual Assault Referral Centre

Phone: 0161 276 6515

Website: www.stmaryscentre.org

 

Tulip Group (Children’s violent behaviour to parents)

Phone: 0151 637 636

 

Victim Support Helpline

Phone: 0845 456 8800 (Greater Manchester), 0845 303 0900 (National)

Website: www.victimsupport.org.uk

 

Wai Yin Chinese Women’s Society

Phone: 0161 833 0377

Email: info@waiyin.org.uk

Website: www.waiyin.org.uk

 

Women’s Domestic Abuse Helpline

Phone: 0161 636 7525

Website: www.domesticabusehelpline.co.uk