Discover how customers have been improving our services
Resident Scrutiny Panel raring to go!
In January 2018, customers on our Resident Scrutiny Panel received training to help them to review our service and performance. They have decided to inspect our repairs service next.
During a review the Panel members carry out an investigation. To do this they may observe our colleagues at work, speak to customers who have used the service they are reviewing and interview staff and contractors. They then make recommendations, a set actions for us to improve our services.
Do you have any ideas about the services you would that you would like the Panel to review?
