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We're here to help

Meet the Tenancy Management Officers

They work across the neighbourhoods we manage, supporting residents, and making sure the estates are clean and safe.

They can support you to manage your tenancy. They do this by carrying out property inspections and tenancy reviews and providing help and support if you are struggling to maintain your tenancy. They can help you to make changes to your tenancy such as assigning your tenancy to a family member, tenancy conversions or successions, and will investigate suspected tenancy fraud or abandoned properties.

By carrying out regular neighbourhood inspections, they will also pick up any tenancy or neighbourhood issues and carry out fire safety checks. And if there are neighbourly tensions or reports of anti-social behaviour, they will investigate and deal with any problems in partnership with other organisations and our new dedicated ASB team. Please help us with this by reporting anything to us that you are concerned about.

If you need their support, please contact us on 0300 561 1111 or email contact@irwellvalley.co.uk.

 

I'm Sharon Rawson 

I look after all the homes and neighbourhoods in Haughton Green.
   

I’m Sharon Hume 

I look after all the homes and neighbourhoods in Bury and Radcliffe. 
   

I’m Lee Howarth 

I look after City South. This includes all the homes and neighbourhoods in postcodes:

M14, M16, M21, M22, M23, M32, WA1, WA14, WA15.

I'm Steve Cave 

I look after all the homes and neighbourhoods in Bolton. 

I'm Courtney Thomas

 

I look after the homes and neighbourhoods on the Sale West Estate in Epsom Avenue, Catterick Avenue, Lingfield Avenue, Newmarket Close, Haydock Avenue and Hurst Avenue.

 

I'm Stephanie Jones 

I look after the homes and neighbourhoods on the Sale West Estate in Goodwood Avenue, Aintree Avenue, Newbury Avenue, Thirsk Avenue and Chepstow Avenue.

 

I'm Joe Humphreys

I look after the homes and neighbourhoods on the Sale West Estate in Ascot Avenue, Kempton Avenue.

Plus the Heatherway Estate (M33) and Urmston/Flixton (M41)
   

I’m Gareth Moody 

I look after City East. This includes all the homes and neighbourhoods in postcodes:

SK16 ,M9 ,M8 ,M7 M12, M25.
   

I’m Stacey Cregeen 

I look after City West. This includes all the homes and neighbourhoods in postcodes:

M6, M5, M3, M27, M28, M30, BL4, BL5, BL6. 

Your Estates Officers

The Tenancy Management Officers are supported by our Estates Officers. They 're here to help keep your neighbourhood clean, safe and well maintained. They…

  • pick up litter
  • deal with vandalism and graffiti
  • remove dangerous waste such as smashed glass
  • remove and investigate fly tipping
  • carry out general estate clearing and cleaning 
  • cut and prune trees

If you would like to get in contact with your Tenancy Management Officer or Estates Officer, please call us on 0300 561 1111 or email contact@irwellvalley.co.uk. We're here to help. 

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