When we do things well we want to know so we can keep doing it!
Here are some of the compliments we received from the 1st October to 31st December:
Gas Engineers –
“Couldn't have been more impressed with the maintenance to my boiler the engineer was so polite and couldn't do enough Really impressed and much appreciated.”
“The engineer was knowledgeable, polite, and very efficient. He thoroughly checked my equipment and explained safety features on my cooker I didn’t even know about. He’s a credit to the company.”
“The engineer was very good at his job, friendly communicated very well with me what he was doing and why. 5 star for the service and person.”
“Inspection carried out cleanly and carefully. Left as was found. Professional yet friendly attitude. Thankyou.”
“Very nice professional man came he was very respectful and carried out his work excellent service."
“The engineer who came out was extremely helpful and friendly. He explained everything to me.”
“The engineer was on time, did the work very efficiently and got my boiler up and running in no time. They did an excellent job very polite and friendly too. Thank you for all the good work as always 100% satisfaction.”
“The gentleman who did my gas safety check was nothing but professional and excellent at his job. A credit to the Irwell Vally team.”
“The engineer was lovely and polite and fixed the issues very quickly.”
Electricians –
“The electrician that came is outstanding, and always fixes the problem with a smile.”
“The electrician came on site just as my smoke alarm went off due to a fault on the alarm system. I had not called them out, it was a coincidence they were onsite going to another job. They came and sorted out my problem, I am so grateful to them both very pleasant, knew what the problem was and fixed the alarm fault. Very thankful for the job.”
“The electrician that came to fix my shower was the best tradesman I've ever had from Irwell Valley. They were so understanding and rang when on way to property. Give loads of advice. Fixed problem without any bother 10 out of 10!”
“The workman was very polite, did a great repair and cleaned up after himself, --Excellent!”
“When I called to report this repair (bathroom light). I was pleased with the person that answered the phone, the lady was very helpful. The man who came out to do the repair was very helpful in every way, I am very grateful to everyone for their help. Once again thank you all.”
“The repair job was carried out very professional by your guys, they did an Excellent job thank you.”
“The man who came to fit the new bathroom fan was very polite and knowledgeable about the job he was doing; he tidied all the mess. So were very happy for a job well done.”
“The guys were full of information and reassurance about the situation and the job they did so I was very happy and grateful for the repair.”
Plumbers -
“Person who came out was very professional and got the job done without any problems he also came out with all the necessary equipment/tools needed.”
“The man that came was very thorough solved the problem he was very polite told us exactly what he was doing and what was the problem and also left the bathroom clean and tidy. Great job !!!”
“The man who came was friendly thorough and explained what caused the problem and fixed it.”
“Fantastic service, fingers crossed we have no more leaks. The gentleman that attended was friendly, professional and knew what he was doing.”
“The job was done very quick and efficiently the man also left the job very tidy .and cleaned up all the mess. Thank you very much.”
“Fantastic workman, completed repair & cleaned up after himself, cannot fault at all. Thank you.”
Joiners -
“The man who came was fantastic and fixed the problem straight away. He was polite and made sure that I was happy with his repair before he left. “
“The person that come out was very polite and well managed very clean in is work and a credit to Irwell Valley.”
“The man that came to fix the door was amazing such a lovely man very respectful and explained everything he was doing.”
“The guy who came to do the repair was professional and efficient, as he always is.”
“The repair guy was very good, friendly and did a very good job. The service was excellent.”
Decorators-
“Very good service, he was very respectful, kept me informed of the process whilst carrying out the job and cleaned any mess made during the job.”
“The decorator was very friendly and professional.”
“Work men were very polite.”
Roofers-
“Came on time did the job where very polite and left it clean and tidy.”
“Everything went so well they even worked in the rain.”
Plasterers-
“The guys arrived on time and were very nice, polite, and helpful. They completed the job; I was very happy with these two guys.”
“Did a good job cleaned up after they had finished.”
New Customer Team-
“Just want to say that all the people who I have been in contact with are very friendly and helpful never had any problems.”
Communities Team-
“I am so Grateful and appreciate all the help and advice I received from Irwell Valley in dealing with the ASB. The outcome was a huge relief and I'm looking forward to life as a Irwell Valley resident without the ASB. Thank You All.”