When we do things well we want to know so we can keep doing it!
Here are some of the compliments we received from the 1st July to 30th September:
Gas Engineers –
"Excellent service, the engineer called me to tell when he would be arriving. rectified the problem and explained what was wrong. he was prompt, friendly and efficient, thanks to all involved."
"Gas service was on time. Contact in advance before turning up. Friendly, Knowledgeable, Tidy, Courteous and Respectful. I would recommend him to others."
"Very helpful and knowledgeable explanation for the additional work he had to do and promptly booked next appointment for work to be completed."
"Engineer very professional, polite and friendly. Arranged follow-on visit whilst at property."
"Very professional worked efficiently. Happy with the job pleasant manner too. Excellent!"
"He did a very good job and was lovely well mannered and polite thank you."
"The young chap was very polite and explained everything to me."
"Excellent service as always. Workman was friendly and did a good job and cleaned up afterwards."
"The electrician that attended was very good at his job he was very polite & respectful to myself & the property & cleaned everything up perfectly afterwards."
"The electrician was very efficient and thoughtful in resolving the issue with my fire alarms."
"Excellent quality of service, a friendly and efficient engineer, thanks."
"The electrician was a very friendly, pleasant and competent chap who arrived much quicker than I expected, completed the work with no fuss and cleared up afterwards. Even replaced the bulb over my front door that went out years ago and I have never reported because I rarely need it. 5 stars!"
"The electrician was very through he was proactive contacting the office to confirm he could complete an installation for heat alarm to avoid me having to have another day off work he was efficient and professional."
"Your staff member was very professional. knew his job, complete this task fully and left the area clean very impressed."
"Very polite, sorted the problem out fast and efficiently."
"Went above and beyond very polite excellent job."
"The gentlemen who came was very polite and did an amazing job and cleaned up as well and was one of the best workmen I have ever met in the whole 27 years of being with Irwell Valley, highly remarkable."
"Fast service and cleaned up after themselves so pleased with how efficient the work was."
"The workmen were very respectful, polite and did a brilliant job."
"Very thorough in finding the fault with the window locking systems and fixing them."
"Repair service person, very polite, warm nature and experienced. Introduced himself, showed identification."
"Joiner very polite, worked well. Just got on with the job. Well pleased."
"The gentleman that came to do the job was polite, helped clean up well did a good job."
"The decorator was very friendly and professional."
"Very happy with the gentleman who did my painting he was very polite and very clean and tidy. He did an excellent job he had to go over the water stains at least 4 or 5 times as they kept coming through, but I was very happy with the final result. Lovely man highly recommend him."
"The guys did the guttering left everything clean and tidy."
"The two lads did a brilliant job and so friendly."
"Job was done quickly & respected our property."
"Fitted me in earlier than expected. Plasterer was friendly and professional. Explained what he was doing and happy with the work he did."
"The workmen who been to do my repairs in my home they were very polite and they cleaned up the mess they made I’m very happy with the service."
"The lads went above and beyond."
New Customer Team-
"Everything was clearly explained and staff were polite and friendly."
"I thank you for your hospitality, warm reception and quality of service. I have the utmost respect, love and appreciation for you. I wish you success in all professional fields. Thank you."
"Everything was in perfect conditions thank you."