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contact us

ways to contact irwell valley homes

Here to help

The quickest way to contact us is using our mobile app which can be downloaded from your app store. To log in you'll need your tenancy sequence number (which you can find on your rent statements or tenancy agreement) and your email address. You can also use the form at the bottom of this page. 


Alternatively you can contact our Customer Service and Support Team 8am - 6pm Monday - Thursday and 8am - 5pm Friday

  • Call 0300 561 1111
  • Email 
  • Chat with us live on our website
  • Or connect with us on social media

Our out of hours team will be able to help with any emergency repairs or ASB outside these times - please call us if you need our help. 

Customer HUBS 

Meet us at one of our community hubs. Please make an appointment so we can make sure the right person is there to help you. 

Denton hub - The Oasis, Tatton Road, Denton, Manchester M34 7PH

Sale hub - 102 Thirsk Avenue, Sale M33 4GJ


Media, MP and Councillor Enquiries

Please email 


Personal Data Request

To make a subject access request, please click here


Insurance information

Our Insurers are Zurich Municipal, Portal Reference C00108


Correspondence address

If you need to write to us, please address any post to Irwell Valley Homes, PO Box 10783, Nottingham, NG6 6EF.

get in touch


Head office address

Irwell Valley Homes, First Floor, Soapworks, Colgate Lane, Salford, M5 3LZ.

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