You can contact our Customer Service and Support Team:
8am - 6pm Monday - Thursday
8am - 5pm Friday
Our out of hours team will be able to help with any emergency repairs or ASB outside these times - please call us if you need our help.
Customer enquiries can be complex and if they are, customers want to meet us in person at time and place that’s convenient for them. So, we’ve set up hubs across Greater Manchester where you can arrange to meet us. By making an appointment we can make sure the right person is there to help you there and then.
The Oasis, Tatton Road, Denton, Manchester M34 7PH
Commerce House, Social Enterprise Hub, Bridgeman Place, Bolton, BL2 1DW
102 Thirsk Avenue, Sale M33 4GJ
If you need to write to us, please address any post to Irwell Valley Homes, PO Box 10783, Nottingham, NG6 6EF.
Irwell Valley Homes, First Floor, Soapworks, Colgate Lane, Salford, M5 3LZ.
For media enquiries, please contact the marketing and communications team by emailing communications@irwellvalley.co.uk
To make a subject access request, please click here
Our Insurers are Zurich Municipal, Portal Reference C00108