Help with the cost of living

Rising living costs are affecting energy bills, petrol prices and the cost of food and other essentials.


We're here to help

If you’re struggling to pay your rent or your circumstances have recently changed, please contact us so we can help.

Check you’re getting all the benefits you’re entitled to with our benefits calculator here.

Government cost of living support package

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Between 31 October and 19 November 2023 for most people.

Between 10 November and 19 November 2023 for those receiving tax credits.

Woman wearing grey jumper holding onto the radiator to check its temperature

November 2023 for those who normally receive the £150 Winter Fuel Payment - this year it will be topped up to £300.

You can get a Winter Fuel Payment for winter 2023 to 2024 if you were born before 25 September 1957.

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During spring 2024 - dates to be confirmed.

Further information and local financial support

For more information or further clarification visit Cost of Living Payment - GOV.UK ( or contact us if you need support ensuring you receive what you are entitled to.

The government has brought together information about the various support available to help with the rising cost of living.
It includes information about income support; energy bills; household support; childcare costs; transport costs and discounts and savings.

Click here for details.

The government has also committed further funding to the local authority Household Support Funds to help them support local people with rising living costs. Find out more about support in your area here.

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Take control of debt

Being in debt can feel overwhelming. Accessing support can help to give you back control. It can be difficult to know where to start when trying to deal with debt so our Rents Team and Tenancy Sustainment Team will work with you to help get your finances back on track, putting you in touch with specialist agencies to offer debt advice and support. The important thing is to talk to us about the difficulties you’re facing so we can work with you to take the first steps towards dealing with the debt and accessing the right support that will help you get back in control of your finances. If you’re struggling to pay your rent, please talk to us. Our friendly team have helped hundreds out of debt and we can help you too. Contact us on 0300 561 1111 to speak to us today.

Credit unions

Find out more about credit unions and Citizens Advice working in your area who might also be able to help.

Find local support in your area