Woman staring at her phone with a smile

We’re here to chat on-line - Monday to Thursday 8am until 6pm and Friday 8am until 5pm. 

Woman on the phone pressing the button

We’re here to talk on 0300 561 1111 - Monday to Thursday 8am until 6pm and Friday 8am until 5pm. 

Generally, the quietest times to call us is between the hours of 10am – 12 and 2pm-4pm to avoid long wait times.

This is also the number for our out of hours emergency service, which is available 24 hours a day, 365 days a year.  

Irwell Valley Employee showing the resident their ipad

Send us a direct message on social media. Connect with us on Facebook and Twitter. We’ll be online to respond Monday to Thursday 8am until 6pm and Friday 8am until 5pm. 

A couple checking their computer with their letters to the side

Email contact@irwellvalley.co.uk or write to Irwell Valley Homes, PO Box 10783, Nottingham, NG6 6EF. 

Meet us

We have community hubs in areas where we have the most homes. You can meet with us here. Please make an appointment so we can ensure the right colleague is there to help on the day. 

Denton Hub – The Oasis Community Resource Centre, Tatton Road, Denton, M34 7PH 

Sale Hub – 102 Thirsk Avenue, Sale, M33 4GJ 

Our office

Our head office is First Floor, Soapworks, Colgate Lane, Salford, M5 3LZ. 

Get in touch

Get in touch