We’re here to chat on-line - Monday to Thursday 8am until 6pm and Friday 8am until 5pm.
We’re here to talk on 0300 561 1111 - Monday to Thursday 8am until 6pm and Friday 8am until 5pm.
Generally, the quietest times to call us is between the hours of 10am – 12 and 2pm-4pm to avoid long wait times.
This is also the number for our out of hours emergency service, which is available 24 hours a day, 365 days a year.
Email contact@irwellvalley.co.uk or write to Irwell Valley Homes, PO Box 10783, Nottingham, NG6 6EF.
*Please be mindful when emailing us, as this is a shared inbox managed by multiple support staff. To protect your privacy, please avoid including any sensitive details in your initial message. Your contact information, address, and a general description of your inquiry are important, however a relevant team member will follow up your enquiry with you directly.
Meet us
We have community hubs in areas where we have the most homes. You can meet with us here. Please make an appointment so we can ensure the right colleague is there to help on the day.
Denton Hub – The Oasis Community Resource Centre, Tatton Road, Denton, M34 7PH
Sale Hub – 102 Thirsk Avenue, Sale, M33 4GJ
Our office
Our head office is First Floor, Soapworks, Colgate Lane, Salford, M5 3LZ.