Your local housing benefit office

Manchester City Council 
The Benefits Service, 
Manchester City Council,
PO Box 3, 
M15 5BA 
Tel 0161 234 5003 

Support from Manchester City Council

Customers can apply for a cash grant of between £30 and £60 if in crisis or have an emergency that's out of your control. 

To be eligible customers need to have no capital or savings and get one of the following benefits; Income Support, Jobseeker's Allowance, Employment and Support Allowance, Universal Credit or Guaranteed Pension Credit.  

For further details and eligibility click here.

They can also help with basic furniture and household goods in certain circumstances – you can find more information here.


Manchester Council's cost of living advice line and web page
The adviceline run by Manchester City Council can help with:
  • Support with benefits and help with your rent
  • Advice about debt and paying bills from Citizens Advice Manchester
  • Food support
  • Help to get online
The freephone number is 0800 023 2692 and the line is open 9am until 4.30pm Monday to Friday.
Alternatively you can complete a form online here - a web page which also includes information about various support available.
Manchester's Household Support Fund

Manchester’s Household Support Fund can help with food and energy bills over winter.

For more information click here.


Manchester Credit Union

Manchester Credit Union and South Manchester Credit Union offer affordable loans and savings solutions which help the local community.

They provide a variety of loan options at fair, affordable rates with no application fees and no early repayment charges.

For more information click here

And for residents in Chorlton, Wythenshawe and Fallowfield click here.


Citizens Advice

Manchester Citizens Advice provide free, confidential and impartial advice to Manchester residents around issues including money worries and debt, benefits advice or queries about employment.

They are available Monday to Friday 9:30am to 4pm.

Click here for more information or call them on 03444 111 222.


Support with food and other essentials

An interactive map highlighting food banks and community pantries has been produced by Greater Manchester Mental Health NHS Foundation Trust and can be accessed here.

Click on your location to see who can help in your area.

If you’re on certain benefits and are pregnant or have a child under four, you’re eligible for a Healthy Start card.

Receive £8.50 a week for children aged 0 to 1 and £4.25 a week for those aged 1 to 4. The card can be spent in some UK stores on fruit, vegetables, formula, and milk, and you also qualify for free vitamins. Cards are topped up every four weeks.

Click here for more information.

Help for Households government campaign

The government has brought together information about the various support available to help with the rising cost of living.

It includes information about income support; energy bills; household support; childcare costs; transport costs and discounts and savings.

Click here for details.

Benefits calculator

Check you are receiving all of the benefits you're entitled to with our quick and easy to use benefits calculator.

In just a few minutes it will search benefits, grants and other support available to see if you and your family are eligible.

Click here to check now.

Manchester Money Advice Referral Tool (MART)

Greater Manchester Poverty Action is a not-for-profit organisation that works to prevent and reduce poverty across Greater Manchester.

Use their money advice referral tool to maximise your income and find out where you can go to for support and advice. 

Click here to access the tool.

Helping Hand - Greater Manchester Combined Authority

The Helping Hand initiative by GMCA is there to help people across Greater Manchester access services that support you with the increased cost of living. 

You can find information on energy, money, food, childcare, mental health, and more. 

Click here for more information.