Your Neighbourhood Officers are your first point of contact for anything related to your tenancy or neighbourhood.
They host regular community drop-ins and carry out a programme of neighbourhood inspections each year to pick up any tenancy or neighbourhood issues. You can find out the upcoming dates for all of these later on this page.
If there are neighbourly tensions or reports of anti-social behaviour, they will investigate and deal with problems in partnership with other organisations and our dedicated Community Safety Team.
Please help us by reporting anything that you are concerned about in your neighbourhood to your Neighbourhood Officer using the email address below.
Ryan Heywood
I cover Droylsden, Dukinfield and some areas of Haughton Green around Lancaster Road.
Your Rent Support Officer is Lucy Grayson
I can help with any rent queries you have and offer support if you’re struggling to make your payments.
If your circumstances change, please reach out as soon as possible – I can support you to get back on track and see if you are entitled to any extra financial support. I may also refer you to money specialists and debt advisors.
I’ll do it all with a friendly face and a non-judgemental ear.
You can get in touch via one of the ways listed here.
The Tenancy Sustainment Coach covering Tameside is Kofi Konadu
We want customers to successfully manage their tenancies but recognise that sometimes people need a little support to do this. This is where our tenancy sustainment coaches like Kofi can help.
To find out more about this service click here.
If it’s something you feel you could benefit from, click here to complete a quick form providing us with a bit more information.
Community drop-in events
Members of the Tameside area team host regular community drop-in events, in local venues across our neighbourhoods. This is a chance to meet the team working in your area. It’s a place where you can raise any issues, ask questions and share ideas about improvements we could make. Haughton Green drop-in Taking place on the last Thursday of every month at the Oasis Community Resource Centre in Tatton Road, Haughton Green, between 11:30am and 2:30pm. Starting on Thursday 30th January 2025.
Community Check-ins
Our Neighbourhood Officers carry out regular Community Check-ins designed to pick up tenancy or neighbourhood issues.
Afterwards, we'll let you know about any actions we're taking as a result of what we found.
Details of when our team will next be in your area are below. We always love customers to join us for these – please drop them an email or call 0300 561 1111 if you’d like to come along.
Ryan:
January 16th 10am-1pm starting from Fairfield Apartments
Avery:
January 14th starting from Castleton Court at 10.30am.
January 15th starting from Tatton Walk at 12.30pm.
January 16th starting from Shepherd Walk at 12.30pm.
Ryan:
April 10th 10am-1pm starting from Fairfield Apartments
Avery:
April 8th starting from Castleton Court at 10.30am.
April 9th starting from Tatton Walk at 12.30pm.
April 10th starting from Shepherd Walk at 12.30pm.
Ryan:
July 10th 10am-1pm starting from Fairfield Apartments
Avery:
July 8th starting from Castleton Court at 10.30am.
July 9th starting from Tatton Walk at 12.30pm.
July 10th starting at Shepherd Walk at 12.30pm.
Ryan:
October 18th 10am-1pm starting from Fairfield Apartments
Avery:
October 14th starting from Castleton Court at 10.30am.
October 15th starting from Tatton Walk at 12.30pm.
October 16th starting from Shepherd Walk at 12.30pm.
Your community news
Look out for your latest community newsletter from your Neighbourhood Officer in January. In the meantime, you can check out our latest news here.