If things break, we aim to fix them right first time.
Fixing small issues quickly can stop them becoming bigger problems, so please deal with them as soon as you spot them. We're also here 24/7 when you have an emergency.
We promise to play our part by carrying out repairs and maintenance that we are responsible for. Please play your part by looking after your home and carrying out repairs that you are responsible for. See who is responsible for what here and find out how to report a repair here.
If you have a disability, or additional needs which mean you need support carrying out repairs that you are responsible for, please contact us – we’re here to help.
Our commitment to you
Every year we invest around £9 million keeping homes safe and well maintained
Decent Homes Standard
100% of our homes meet Decent Homes Standard
100% homes who need it have an up-to-date gas certificate
Fixing small issues around your home will stop them becoming bigger problems. Here’s some easy-to-follow videos to help you take care of some common problems around your home. If you have a disability or additional needs which mean you need support carrying out repairs that you are responsible for, please contact us – we’re here to help.