Your Neighbourhood Officers are your first point of contact for anything related to your tenancy or neighbourhood.
They host regular community drop-ins and carry out a programme of neighbourhood inspections each year to pick up any tenancy or neighbourhood issues. You can find out the upcoming dates for all of these later on this page.
If there are neighbourly tensions or reports of anti-social behaviour, they will investigate and deal with problems in partnership with other organisations and our dedicated Community Safety Team.
Please help us by reporting anything that you are concerned about to your Neighbourhood Officer by emailing them using the address below.
Jon Minott
I cover Trafford - Heatherway, Stretford, Timperley, Urmston, Flixton and Bowden Vale.
I also cover Wythenshawe.
Chelsea Newton
I cover Sale West - Hurst, Hamilton, Epsom, Lingfield, Catterick, Haydock Avenues.
Paul Laverick
I cover Sale Moor and Sale West - Thirsk, Newbury, Chepstow, Ascot, Kempton, Aintree, Goodwood Avenues.
Your Rent Support Officer is Ebikaboere Wellington
I can help with any rent queries you have and offer support if you’re struggling to make your payments.
If your circumstances change, please reach out as soon as possible – I can support you to get back on track and see if you are entitled to any extra financial support. I may also refer you to money specialists and debt advisors.
I’ll do it all with a friendly face and a non-judgemental ear.
You can get in touch via one of the ways listed here.
The Tenancy Sustainment Coach covering Trafford is Kate Bardsley
We want customers to successfully manage their tenancies but recognise that sometimes people need a little support to do this. This is where our tenancy sustainment coaches like Kate can help.
To find out more about this service click here.
If it’s something you feel you could benefit from, click here to complete a quick form providing us with a bit more information.
Community drop-in events
Members of the Trafford area team host regular community drop-in events in local venues across our neighbourhoods. This is a chance to meet the team working in your area. It’s a place where you can raise any issues, ask questions and share ideas about improvements we could make. Sale West drop-in Taking place on the last Thursday of the month at Sale West Community Centre between 10am-1pm. Starting on 30th January 2025. We're currently finalising our other community drop-ins in your area - check back for our 2025 plans soon!
Community Check-ins
Our Neighbourhood Officers carry out regular Community Check-ins designed to pick up tenancy or neighbourhood issues.
Afterwards, we'll let you know about any actions we're taking as a result of what we found.
Details of when our team will next be in your area are below. We always love customers to join us for these – please drop them an email or call 0300 561 1111 if you’d like to come along.
Jon:
January 13th - 10am-3pm starting from Briarfield Road.
January 17th -10am-3pm starting from Buttermere Close.
Chelsea:
January 8th - 9am-4pm starting from Epsom Avenue.
This check-in was postponed due to the icy weather.
They will now take place:
Tuesday 14th January between 9am and 12pm, covering Haydock, Lingfield and Hurst Avenues.
Wednesday 15th January between 10.30am and 12.30pm covering Epsom and Chepstow Avenues.
Paul:
January 9th - 10am-4pm starting from Thirsk Avenue.
This check-in was postponed due to the snowy and icy weather.
It will now take place on Thursday 16th January starting from Thirsk Avenue at 12pm.
Jon:
April 7th - 10am-3pm starting from Briarfield Road.
April 11th - 10am-3pm starting from Buttermere Close.
Chelsea:
April 8th - 9am-4pm starting from Epsom Avenue.
Paul:
April 10th - 10am-4pm starting from Thirsk Avenue.
Jon:
July 7th - 10am-3pm starting from Briarfield Road.
July 11th - 10am-3pm starting from Buttermere Close.
Chelsea:
July 8th - 9am-4pm starting from Epsom Avenue.
Paul:
July 17th - 10am-4pm starting from Thirsk Avenue.
Jon:
October 13th - 10am-3pm starting from Briarfield Road.
October 17th - 10am-3pm starting from Buttermere Close.
Chelsea:
October 8th - 9am-4pm starting from Epsom Avenue.
Paul:
October 9th - 10am-4pm starting from Thirsk Avenue.
Your community news
Look out for your latest community newsletter from your Neighbourhood Officer in January. In the meantime, you can check out our latest news here.