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In Arrears Customer Newsletter - July 2025

15th July 2025
IVH News Graphic Inarrrears

Welcome to your Summer 2025 In arrears customer newsletter.

It includes lots of useful information and updates including:

  • How our rents team can help and our new dedicated phone line
  • Pension Credit: Check if you or a loved one are eligible
  • Help us to keep you and your home safe
  • Opportunities to get involved in 2025
  • And much more!

Customers who are in arrears have also received a personalised copy through the post containing your latest rent statement.