Please find an update about your area from your Neighbourhood Officer.
Your Neighbourhood Officers are your first point of contact for anything related to your tenancy or neighbourhood (you might know them as a Housing Officer!) They host regular community drop-ins and carry out a programme of Neighbourhood Inspections each year to pick up any tenancy or neighbourhood issues.
Blackley and Crumpsall (Manchester)
Higher Broughton and Lower Broughton (Salford)
As many of you are aware, I have recently transferred from being the Neighbourhood Officer for Heatherway Estate and now oversee the Salford M7, M8 and M9 areas. I would like to thank residents for the warm welcome I have received — it has been greatly appreciated!
I completed my first estate audit on 23rd February and would like to share the following updates.
Communal areas
Firstly, I would like to thank residents for maintaining internal communal areas to a high standard. During my inspection, very few items were being stored in shared spaces — this is excellent and greatly appreciated.
Fly Tipping & Waste Concerns
One of the main concerns I have identified is fly tipping in several areas, particularly within gated spaces where items are being left. I am currently liaising with Salford City Council to arrange clearance and discuss preventative measures. If you witness any fly tipping or anti-social behaviour relating to waste, please report this to us so we can take appropriate action.
Road Conditions
Overall, road surfaces across the estate are in generally good condition. However, some defects have been noted and I will report these to Salford City Council.
Residents can also report road concerns directly to Salford City Council on their website: https://www.salford.gov.uk/report-it/#streets
If the issue poses an immediate danger, you can contact them on their out of hours number 0161 794 8888.
Broad Street
We have received reports of young people gathering in the communal areas on Broad Street. I am currently in discussion with the Irwell Valley Homes Planned Works Team to review potential security improvements, including upgrading entrance doors where necessary.
Please do not approach any individuals directly. Instead, report concerns to the police by calling 101 (non-emergency). The police are already aware of the issue and are carrying out additional patrols in the area.
Parking Reminder
I would like to ask customers to please be considerate when parking and ensure access routes are kept clear for emergency services and fellow residents.
Recycling & Bin Usage
Using the correct bins helps reduce litter, prevent pest issues, and keep our estate clean and tidy.
Please can we be mindful about using the correct bins to recycle.
Salford City Council operates a multi-bin waste system:
Black/Grey bin: General waste
Blue bin: Paper and cardboard
Brown bin: Glass, cans and plastics
Pink-lidded bin: Food and garden waste
Here to support
I am here to support. If you need help or have any concerns, please get in touch by calling 0300 561 1111 or emailing contact@irwellvalley.co.uk
Join us as a Community Connector
We have an exciting new opportunity for you to get involved in making your community a great place to live. Our Community Connectors will help us to drive the improvements which matter most where you are. It’s all part of our latest Communities Strategy, which we launched last year, with three goals:
• Promoting safe and peaceful neighbourhoods.
• Maintaining clean and green spaces.
• Working with customers and our partners to make a difference.
Community Connectors will be our eyes and ears on the ground ensuring our Neighbourhood Officers and Customer Engagement Lead respond to what’s needed.
Whether that’s working with our partners to tackle hotspot areas of anti-social behaviour or putting forward ideas for community projects which could benefit from grant funding from our Irwell Valley Foundation
For more information or to register your interest, email involveme@irwellvalley.co.uk or give us a call on 0300 561 1111.
Would you or someone you know benefit from moving into Independent Living?
Our Independent Living homes offer:
Safety - Residents enjoy their own self-contained home, within a safe and friendly community
Support - There is a dedicated scheme manager for each building and a secure door entry system.
Social - There are great communal facilities - where there is always something going on for those who want to get involved!
For more information, get in touch at contact@irwellvalley.co.uk or by calling 0300 561 1111
Or you can view available Independent Living properties on our website by clicking here.
Meet your Heart of the Community award winners!
We received nominations from across Greater Manchester highlighting the amazing work that goes on in our neighbourhoods across the region.
From good neighbours looking out for those living next door, to community groups and eco-champions doing wonderful things to make their area a great place to live, the entries we received were truly awe-inspiring.
Here are your amazing winners:
The Good Neighbour Award - Jason Smethurst
The Green Fingers Award - Wendy Dudley-Evans
The Community Champion - Jeannie Ashton
Community Group of the Year - G-Force Cafe
Find out about the incredible things they have been doing in their neighbourhoods here.
We're here to support you
Remember, we’re here to support you.
If you need help or have any concerns, please do get in touch with us at contact@irwellvalley.co.uk or by calling 0300 561 1111.