Please find an update about your area from your Neighbourhood Officer.
Your Neighbourhood Officers are your first point of contact for anything related to your tenancy or neighbourhood (you might know them as a Housing Officer!) They host regular community drop-ins and carry out a programme of Neighbourhood Inspections each year to pick up any tenancy or neighbourhood issues.
Eastward Townside (Bury), Whitefield, Prestwich, Brierfield, Rossendale and Nelson.
I hope you are all well and have been enjoying 2026 so far! I’ve been busy recently doing my estate audits – read on for an update about your neighbourhood.
Community Day
Spring is approaching and we want to be even more present in the neighbourhoods in the coming months. Every year we arrange a community day to improve the neighbourhoods you live in. Last year we organised skips and did a litter pick across a couple of sites in Bury and Prestwich. We also did some weeding and planted flowers, which we can’t wait to see grow.
If anyone has any ideas for this year, please get in touch by emailing contact@irwellvalley.co.uk and we will see what we can do!
Fly-tipping and recycling
I wanted to give a polite reminder to dispose of waste correctly and recycle as much as possible, especially those who share communal bins. Any large items should be disposed of correctly either via the local tip or by a reputable waste disposal company. Please do check that any waste disposal companies you use are accredited to avoid your waste being disposed of incorrectly or illegally as this could lead to you being fined. You can find registered companies on the Environment Agency's website: https://environment.data.gov.uk/public-register/view/search-waste-carriers-brokers
Parking
Another thing I noticed on my estate visits were a lot of vehicles being parked across driveways. Please do ensure when you park that you are not blocking anyone from leaving their home. If you are having issues with parking, there is advice about how to deal with this in our Good Neighbour Guide, which you can read here: https://www.irwellvalley.co.uk/for-customers/tenant-information/being-a-good-neighbour/
Or if you believe there are steps we could take to help, please get in touch.
Finally, I wanted to tell you that I will be moving on from Irwell Valley Homes after the 24th March and will no longer be the Neighbourhood Officer for your area. It has been great getting to know you all. We will share the details of your new neighbourhood officer as soon as we can. In the meantime, please be assured that we are still here for you if you need us.
If you need to report any neighbourhood or tenancy issues then please contact our customer service team and they will arrange for a member of the neighbourhoods team to follow up with you - email contact@irwellvalley.co.uk or call on 0300 561 1111.
Join us as a Community Connector
We have an exciting new opportunity for you to get involved in making your community a great place to live. Our Community Connectors will help us to drive the improvements which matter most where you are. It’s all part of our latest Communities Strategy, which we launched last year, with three goals:
• Promoting safe and peaceful neighbourhoods.
• Maintaining clean and green spaces.
• Working with customers and our partners to make a difference.
Community Connectors will be our eyes and ears on the ground ensuring our Neighbourhood Officers and Customer Engagement Lead respond to what’s needed.
Whether that’s working with our partners to tackle hotspot areas of anti-social behaviour or putting forward ideas for community projects which could benefit from grant funding from our Irwell Valley Foundation
For more information or to register your interest, email involveme@irwellvalley.co.uk or give us a call on 0300 561 1111.
Would you or someone you know benefit from moving into Independent Living?
Our Independent Living homes offer:
Safety - Residents enjoy their own self-contained home, within a safe and friendly community
Support - There is a dedicated scheme manager for each building and a secure door entry system.
Social - There are great communal facilities - where there is always something going on for those who want to get involved!
For more information, get in touch at contact@irwellvalley.co.uk or by calling 0300 561 1111
Or you can view available Independent Living properties on our website by clicking here.
Meet your Heart of the Community award winners!
We received nominations from across Greater Manchester highlighting the amazing work that goes on in our neighbourhoods across the region.
From good neighbours looking out for those living next door, to community groups and eco-champions doing wonderful things to make their area a great place to live, the entries we received were truly awe-inspiring.
Here are your amazing winners:
The Good Neighbour Award - Jason Smethurst
The Green Fingers Award - Wendy Dudley-Evans
The Community Champion - Jeannie Ashton
Community Group of the Year - G-Force Cafe
Find out about the incredible things they have been doing in their neighbourhoods here.
We're here to support you
Remember, we’re here to support you.
If you need help or have any concerns, please do get in touch with us at contact@irwellvalley.co.uk or by calling 0300 561 1111.