Trafford - Heatherway, Stretford, Timperley, Urmston, Flixton and Bowden Vale.
We have been in the process of recruiting a Neighbourhood Officer for your area. We will share the details with you as soon as we can.
In the meantime, please be assured that we are still here for you if you need us.
If you currently have an active case your previous Neighbourhood Officer was investigating, this will now have been assigned to another member of the team who will be in touch with you.
If you need to report any neighbourhood or tenancy issues then please contact our customer service team and they will arrange for another member of the neighbourhoods team to follow up with you.
You can contact us:
via live chat on our website www.irwellvalley.co.uk;
send a message through our customer portal (sign in or register on our website here);
email us at contact@irwellvalley.co.uk
call us on 0300 561 1111.
In the meantime, please find updates and information that we hope you will find useful below.
Dog fouling
We appreciate that residents may be concerned about dog mess. Please can residents with pets ensure that they are cleaning up after them to keep the environment nice for everyone. As well as being unhygienic, dog mess has recently prevented contractors from completing important work within our estate and blocks. It is an offence to not clean up after your animals and tenancy action can be taken against offenders.
Anti-Social Behaviour
Do you need support regarding Anti Social Behaviour? Our Community Safety Officer will be doing a drop-in on April 16th to discuss any concerns you might have.
Date: Thursday 16th April
Time: 10am - 12pm
Location: Sale West Community Centre Newbury Avenue, M33 4QW
Monthly drop-in
Drop-ins for your area take place every Thursday. These are a chance for you to raise any issues, ask questions and share ideas about improvements we could make. No need to make an appointment, just stop by.
Date: Every Thursday
Time: 10am - 12pm
Location: Sale West Community Centre Newbury Avenue, M33 4QW
If you can't make the drop-in, you are always welcome to request a home visit or phone call by calling 0300 561 1111 or emailing contact@irwellvalley.co.uk.
Join us as a Community Connector
We have an exciting new opportunity for you to get involved in making your community a great place to live. Our Community Connectors will help us to drive the improvements which matter most where you are. It’s all part of our latest Communities Strategy, which we launched last year, with three goals:
• Promoting safe and peaceful neighbourhoods.
• Maintaining clean and green spaces.
• Working with customers and our partners to make a difference.
Community Connectors will be our eyes and ears on the ground ensuring our Neighbourhood Officers and Customer Engagement Lead respond to what’s needed.
Whether that’s working with our partners to tackle hotspot areas of anti-social behaviour or putting forward ideas for community projects which could benefit from grant funding from our Irwell Valley Foundation
For more information or to register your interest, email involveme@irwellvalley.co.uk or give us a call on 0300 561 1111.
Would you or someone you know benefit from moving into Independent Living?
Our Independent Living homes offer:
Self-Contained- Residents enjoy their own self-contained home, within a friendly community
Support - There is a dedicated scheme manager for each building and a secure door entry system.
Social - There are great communal facilities - where there is always something going on for those who want to get involved!
For more information, get in touch at contact@irwellvalley.co.uk or by calling 0300 561 1111
Or you can view available Independent Living properties on our website by clicking here.
Meet your Heart of the Community award winners!
We received nominations from across Greater Manchester highlighting the amazing work that goes on in our neighbourhoods across the region.
From good neighbours looking out for those living next door, to community groups and eco-champions doing wonderful things to make their area a great place to live, the entries we received were truly awe-inspiring.
Here are your amazing winners:
The Good Neighbour Award - Jason Smethurst
The Green Fingers Award - Wendy Dudley-Evans
The Community Champion - Jeannie Ashton
Community Group of the Year - G-Force Cafe
Find out about the incredible things they have been doing in their neighbourhoods here.
We're here to support you
Remember, we’re here to support you.
If you need help or have any concerns, please do get in touch with us at contact@irwellvalley.co.uk or by calling 0300 561 1111.