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How they can help

How to contact them

Tameside Community Hub

The Tameside Community Hub has been established by local organisations to provide support for the most vulnerable people in the area.


It can support people who do not have any other way of sourcing food and medical supplies. They are also helping vulnerable residents to access hardship grants.


Please only contact the hub if you require help accessing food or medical supplies and have no other means of doing this. 

Call them on 0161 342 8355, Monday to Wednesday 8am to 5pm, Thursday: 8am to 4:30pm, Friday 8:30am to 4:00pm. 

Council Tax Support

You can submit an application for Council Tax council tax support / reduction online which is a benefit in place to help those on low income/benefits cover their council tax bill

Call them on 0161 342 3708 


Or apply online here.

Tameside Citizens Advice

Tameside Citizens Advice provide free, confidential and impartial advice to residents of Tameside. You can go to them with all sorts of issues such as money, benefit, housing or employment issues.


All of their face to face services are now closed to the public but they have allocated more staff to email and telephone advice.


They are available Monday to Friday 9am to 5pm

Call them on 0300 330 9076.


Reach them on their email advice service at


Speak to them on webchat here.

Minds Matter

Minds Matter help with everyday issues that affect your mental wellbeing.


At the moment, you might feel anxious, stressed, worried or frustrated.


Mind Matters have a team of mental wellbeing practitioners, peer support workers and counsellors who can help you to manage and overcome your difficulties.


They can help you:


– Address current problems

– Gain a new understanding of your difficulties and develop new ways of coping

– Make positive changes in your life

– Talk about your difficulties in a non-judgemental and supportive environment.

To access their service call them on 0161 470 6100 or speak to your GP.


Find out more here.



Being there

Being There is a small charity providing emotional support and practical assistance to people with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers.


They are currently offering a telephone listening line to offer emotional support at this difficult time. Please leave a message with contact details if the line is busy and someone will get back to you as soon as possible.

Call them on 0161 217 1373 

OR 07709 522631


Find out more information here.

Manchester Homeless Aid UK

If you are over 65 and you are self-isolating with symptoms diagnosed by a medical professional, you can request a free basic food hamper to be delivered.

Call them on 07973 214603 or 07821 454855.

Age UK

Age UK Tameside is focusing on supporting their customers and clients who are self-isolating. Their Get Up and Go and Information and Advice services are still open.

For information and advice call 07943 272 253.


For get up and go call 0161 308 5000




If you are struggling to get supplies at normal supermarkets, lots of the local grocery stores in Tameside are still open for business offering delivery and collection options for customers.

Find a list of local grocery stores here.

GM health hub – living life to the full

Living Life To The Full is one of the most used resources for improving feelings, beating stress and boosting ability to live well.

Developed by award-winning expert Dr Chris Williams, It has been proven to positively change people's lives in the UK, Europe and America.

GM Health Hub want as many people as possible from across Greater Manchester to also enjoy these benefits.

So they’ve made Living Life To The Full easily available, totally free of charge, for all residents.

 Access the course here.  


Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

Text shout to 85258 or find out more here. 

Alzheimer’s Society

The Alzheimer’s Society are offering support and advice for people affected by dementia.

If you or someone you care for are worried about coronavirus and need support and advice, call their Dementia Connect support line.

 Call them on 0333 150 3456.


TaxAid is a small independent charity that provides free, professional tax advice to those on low incomes. They are a safety net for those who cannot be assisted by HMRC because they need independent advice, or calculations, or they are in dispute with HMRC.

By low income they mean those on incomes of approximately £20,000 or less (before tax, individual income, with some flexibility to give one-off advice on tax debt where our income remit exceeded).


Call them on 0345 120 3779 Monday to Friday 10am to 4pm.


Or send them an email query here.

Small Talk

Small Talk want to support parents to chat, play and read with their child at home as much as possible.

They offer lots of top tips and activities to increase interaction with children from the ages of 0 to 5 years old.

Access their content here. 

Action Together

They support people to get help, providing opportunities to get better connected to what is going on in their local community and find the support they need. They Strengthen community and voluntary groups by providing support to run their group, find and secure resources and work together to do more.

Tel: 0161 339 2345 95-97 Penny Meadow, Ashton-under-Lyne OL6 6EP

St Mary's Foodbank Haughton Green Denton

Free food parcels available on Mondays, Wednesdays and Fridays telephone: 07479256785

NESTAC - Ear For You Covid 19 support line for BAME communities

A third of Covid-19 patients are from Black and Asian Minority Ethnic population (BAME). ‘Ear for You’ Campaign aims to provide online counselling Covid-19 related advice and emotional support to the BAME communities across Greater Manchester, whilst working in partnership with local statutory and non-statutory agencies. Who can call, people from BAME communities who are recovering from Covid 19 who are self-isolating. Relatives and friends of clients suffering from Covid-19, Bereaved relatives and friends of a deceased Covid-19 person, BAME women and young girls who are victims or abuse and violence

For more information visit: or contact 0786 227 9289 / 0789 412 6157, you can also text the word ‘HELP’ and someone will get back to you. The service is open seven days a week from 10am-6pm.


Find out information about your area here: