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We're here to help

Meet the Community Coordinators 

They work across the neighbourhoods we manage, supporting residents, and making sure the estates are clean and safe.

They can support you to manage your tenancy. They do this by carrying out property inspections and tenancy reviews and providing help and support if you are struggling to maintain your tenancy. They can help you to make changes to your tenancy such as assigning your tenancy to a family member, tenancy conversions or successions, and will investigate suspected tenancy fraud or abandoned properties.

By carrying out regular neighbourhood inspections, they will also pick up any tenancy or neighbourhood issues and carry out fire safety checks. You can find out when your next estate inspection is here. And if there are neighbourly tensions or reports of anti-social behaviour, they will investigate and deal with any problems in partnership with other organisations and our new dedicated ASB team. Please help us with this by reporting anything to us that you are concerned about.

If you need their support, please contact us on 0300 561 1111 or email


I'm Steve Cave

I look after homes and neighbourhoods in Bolton. 


I'm Avery Santoro

I look after homes and neighbourhoods in Bolton (Rumworth, Great Lever and Farnworth). 

I'm Holly Hudson

I look after the homes and neighbourhoods in Bury and Radcliffe. 



I’m Sharon Hume

I look after City West. This includes all the homes and neighbourhoods in postcodes:

M3, M5, M6, M27, M28, M30. 


I’m Siobhan Newman 

I look after the homes in Salford, Higher and Lower Broughton. This includes the postcodes: 

M3, M5, M7, M8. 



I’m Courtney Thomas

I look after Manchester South. 

This includes all the homes and neighbourhoods in postcodes: M12, M14, M16, M21, M32, M41. 


I'm Shannon Walsh 

I look after the homes and neighbourhoods in Wythenshawe, Timperley, Heatherway and on the Sale West Estate. This includes: 

Appletree Walk, Arden Walk, Ash Walk, Bracken Close, Bramble Walk, Cottonwood Drive, Cypress Walk, Douglass Walk, Epping Drive, Evergreen Walk, Firethorn Walk, Hampton Street, Heatherway, Hedgelands Walk, Holleyheys, Honeysuckle Walk, Hornbeam Close, Hydrangea Close, Laburnum Walk, Lavender Close, Magnolia CLose, Magnolia Court, Mahogany Walk, Manor Avenue, Mountainash Close, Olive Walk, Palm Close, Peartree Walk, Spruce Walk, Vine Close and Whitebeam Walk.


I'm Adam Tyler


I look after the homes and neighbourhoods in Hale, Bowdon and on the Sale West Estate in Catterick Avenue, Chepstow Avenue, Epsom Avenue, Haydock Avenue, Hurst Avenue, Lingfield Avenue, and Newmarket Close.


I'm Stephanie Jones 

I look after the homes and neighbourhoods on the Sale West Estate in Aintree Avenue, Ascot Avenue, Chepstow Avenue, Goodwood Avenue, Kempton Avenue, Newbury Avenue, and Thirsk Avenue. 

I'm Jessica Hargreaves 

I look after the homes and neighbourhoods in Dukinfield and on the Haughton Green Estate. This includes: 

Adlington Way, Arley Way, Aylesbury Avenue, Barlow Road, Bedford Walk, Boston Walk, Brecon Avenue, Caernarvon Way, Calver Walk, Cardiff Walk, Carlisle Way, Castleton Court, Chichester Way, Chisworth Walk, Denbigh Road, Disley Walk, Dorchester Avenue, Dorchester Avenue, Durham Walk, Exeter Avenue, Gasworth Way, Haddon Way, Harewood Walk, Hayfield Walk, Heanor Avenue, Hereford Walk, Holker Way, Ilkeston Walk, Kendal Avenue, Lancaster Road, Leicester Avenue, Lewes Avenue, Lincoln Avenue, Maidstone Walk, Mancunian Road, Matlock Avenue, Morton Terrace, Newcastle Walk, Norwich Avenue, Nottingham Way, Penshurst Walk, Reading Walk, Shrewsbury Way, Tatton Road, Taunton Walk, Thorsby Way, Tideswell Way, Trowbridge Road, Truro Walk, Wakefield Walk, Warwick Avenue, Welshpool Way, Winchester Avenue, Worcester Avenue. 

I'm Joe Humphreys

I look after the homes and neighbourhoods on the Haughton Green Estate. This includes: 

Arnold Walk, Bamford Avenue, Baslow Road, Blyton Way, Bridges Way, Brook Walk, Burns Road, Byron Road, Campion Way, Charlesworth Avenue, Chaucer Avenue, Chesterfield Way, Constable Walk, Dryden Way, Edale Avenue, Fitzgerald Court, Goldsmith Way, Hathersage Way, Holmes Way, Hood Walk, Kipling Avenue, Lamb Walk, Laycock Way, Longfellow Walk, Mancunian Road, Marlowe Walk, Mead Way, Moore Walk, Pope Way, Ripley Way, Rossetti Walk, Rowarth Avenue, Shakespeare Avenue, Shelley Way, Shepherd Walk, Sheridan Way, Southey Court, Southey Walk, Swineburn Way, Sylvester Way, Tenyson Avenue, Wordsworth Road. 

Your Estates Officers

The Community Coordinators are supported by our Estates Officers. They 're here to help keep your neighbourhood clean, safe and well maintained. They…

  • pick up litter
  • deal with vandalism and graffiti
  • remove dangerous waste such as smashed glass
  • remove and investigate fly tipping
  • carry out general estate clearing and cleaning 
  • cut and prune trees

If you would like to get in contact with your Tenancy Management Officer or Estates Officer, please call us on 0300 561 1111 or email We're here to help.