If you are at increased risk of severe illness from coronavirus (COVID-19) please call Cath on 07852333755.
Following the latest government guidance, we have had to make some decisions about your building to make sure we protect everyone. You have an important role to play in this.
Please protect the wellbeing of everyone in this building and follow the advice:
By doing this we know that you are well and don’t need anything. Please remember to do this every day. If there is any support you need, please contact us.
Please remember – in an emergency you can get assistance 24 hours a day through the pendant alarm call system.
You should contact your regular social visitors such as friends and family and ask them not to visit you during this time unless they are providing essential care for you. Essential care includes things like help with washing, dressing, or preparing meals.
If you receive regular health or social care from an organisation, either through your local authority or paid for by yourself, agree on a plan for continuing your care.
If you receive essential care from friends or family members, speak to your carers about extra precautions they can take to keep you safe. You may find this guidance on Home care provision useful.
It is also a good idea to speak to your carers about what happens if one of them becomes unwell. If you need help with care but you’re not sure who to contact, or if you do not have family or friends who can help you, you can contact your local council who should be able to help you.
Understandably, you may find that social distancing can be boring or frustrating. You may find your mood and feelings are affected and you may feel low, worried or have problems sleeping and you might miss being outside with other people.
It can be easy to fall into unhealthy patterns of behaviour which can make you feel worse. There are simple things you can do that may help, to stay mentally and physically active during this time:
You can go for a walk or exercise outdoors once a day if you stay more than 2 metres from others.
Draw on support you might have through your friends, family and other networks during this time. Try to stay in touch with those around you over the phone, by post, or online. Let people know how you would like to stay in touch and build that into your routine. This is also important in looking after your mental wellbeing and you may find it helpful to talk to them about how you are feeling.
It is OK to share your concerns with others you trust and in doing so you may end up providing support to them too. Or you can use an NHS recommended helpline.
There are general principles you can follow to help prevent the spread of respiratory viruses, including:
Ask family, friends and neighbours to support you and use online services. If this is not possible, then the public sector, business, charities, and the general public are gearing up to help those advised to stay at home. It is important to speak to others and ask them to help you to make arrangements for the delivery of food, medicines and essential services and supplies, and look after your physical and mental health and wellbeing.
If you receive support from health and social care organisations, for example; if you have care provided for you through the local authority or health care system, this will continue as normal. Your health or social care provider will be asked to take additional precautions to make sure that you are protected. The advice for formal carers is included in the Home care provision.
We advise everyone to access medical assistance remotely, wherever possible. However, if you have a scheduled hospital or other medical appointment during this period, talk to your GP or clinician to ensure you continue to receive the care you need and consider whether appointments can be postponed.