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information for customers living in sheltered housing

Your communal areas are opening – here’s how to stay safe.  

The government lifted the last of the coronavirus lockdown restrictions on Monday 19th July, so we are pleased to be able to re-open the communal lounge, kitchen and WCs. 

We are really looking forward to seeing more of you as we all ease ourselves back into a more familiar way of life. 

The lifting of lockdown restrictions doesn’t come without risks. Cases are rising and the government is asking people who live in areas of higher risk of the delta variant (that’s includes all of Greater Manchester) to be extra careful. So, to keep everybody safe we ask that you follow the guidance below and continue to meet up with other people outdoors wherever possible.  


When using the lounge please....  

  • Keep the windows and doors open and make sure there is plenty of ventilation. 
  • Wipe down surfaces when you arrive and leave using the cleaning products provided. 
  • Wear a face covering when moving around. It is fine to remove your face covering when you are seated 
  • Maintain a safe social distance to people you do not live with or who are not in your support bubble.  
  • Keep numbers to a reasonable amount. We strongly advise against large gatherings as this will make it harder to manage everyone’s safety.  


When using the kitchen please.... 

  • Make sure that there are no more than two people in the kitchen at any one time. 
  • Keep the windows and doors open and make sure there is plenty of ventilation. 
  • Wipe down surfaces and wash all tableware and cutlery in hot soapy water. 
  • Wear a face covering. 
  • Maintain a safe social distance to people you do not live with or who are not in your support bubble.  


Our colleagues can advise and guide you on safe use of the communal facilities when they are on site, but we ask all customers and their visitors to take responsibility for following the guidance for the sake of everyone’s wellbeing. 

Remember, even if you have been double vaccinated you can still contract Covid-19 and pass it on. Even if the symptoms are not as severe, it still can make you quite ill, and some people may still require hospital treatment. Some of our customers are especially vulnerable due to complex health issues, so your help and understanding is important 

If you have any concerns or queries about how the communal facilities are being used, please contact us.