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Your safety is our top priority

14th September 2023
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The safety of our customers and their homes is our top priority. 

We understand customers may be concerned about the potential use of RAAC in social housing homes, following the extensive media coverage of its use in schools and other public buildings built between the 1950s and 1980s. 

We want to reassure residents that following preliminary investigations, we believe the likelihood of RAAC being present in our homes is extremely low.  

This view is based on the results of the regular, routine surveys that Irwell Valley Homes and our independent surveyors carry out in our homes, which have not found any signs that RAAC has been used. 

In general, RAAC is predominately found in buildings which require a large, unsupported roof – such as schools, hospitals and other public buildings. 

The safety of our customers and their homes is our priority. Customers can be reassured we’re taking this issue extremely seriously and are working on several steps as part of our risk-based approach, including:  

  • Further investigations of our homes and buildings, working closely with our structural engineer partners. 
  • Issuing guidance to our inspection and surveying teams on how to identify any potential issues whilst carrying out their day-to-day work. 
  • Adding specific checks into future structural assessments. 
  • Including specific checks within future stock condition surveys. 

Ed Hogarth, Head of Asset Management, said: “The safety of our customers and their homes is our highest priority, and we have robust procedures in place to manage any building safety risks, including RAAC.  

“Our preliminary investigations, show that the likelihood of RAAC being present in our homes is extremely low. However, in line with the guidance published by the Regulator of Social Housing, we are assessing the use of any RAAC components in our homes and will be taking appropriate mitigation and remediation action if any are discovered.” 

If you have any questions or concerns about your home or building please contact us.